Upcoming Seminar

71st Foundation Day Seminar

About Insurance Institute of India (III)

Insurance Institute of India (III) was formed in 1955 as a Federation of Insurance Institutes for the purpose of building academic and professional capacity for the insurance industry. The Indian Insurance Industry, SAARC countries and many other developing insurance markets recognize the Institute as a pioneer in insurance education, that addressing the causes of building and developing professionalism and responds to the academic needs of the industry. III certifications are internationally recognized. III works closely with the Insurance Regulatory and Development Authority of India (IRDAI) in conducting mandatory training and testing of insurance intermediaries.

III works in collaboration with prestigious bodies like the Institute of Global Insurance Education (IGIE), International Insurance Society (IIS), Insurance Development Forum (IDF), Chartered Insurance Institute (CII-UK), American Institute for Chartered Property Casualty Underwriters (AICPCU), Federation of State Insurance Organizations of SAARC Countries, Chambers of Commerce and Industry, Universities and other academic bodies.

College of Insurance (COI)

College of Insurance (COI) – Mumbai, the training arm of III, founded in 1966, provides training in all technical and functional domains of Insurance. A large number of entities in India and abroad, including private and public sector insurers, brokers, surveyors, third party administrators, purchasers of insurance and others benefit from COI’s classroom sessions, workshops, seminars, industry research and knowledge sharing activities.

COI has another campus at Kolkata, catering to the academic needs of the Eastern and North Eastern Regions of India and those of the neighbouring countries.

COI/III collaborates with multiple Central Government and State Government agencies, academic institutions and other entities in India and abroad to improve their technical capabilities through training, research and consultancy assignments.

Concept of the Seminar

III is conducting a seminar on 30th June 2026 on the theme “Reimagining Insurance in a Rapidly Transforming Risk Landscape”. This seminar is part of the 71st Foundation Day celebration of Insurance Institute of India.

The thought process behind the seminar is as follows:

The seminar on the theme “Reimagining Insurance in a Rapidly Transforming Risk Landscape” is situated in the context of profound structural shifts affecting the global and Indian insurance sectors. The contemporary risk landscape is increasingly shaped by multiple interrelated forces, including geopolitical tensions, macroeconomic volatility, climate change, and rapid technological advancements. Global economic conditions are marked by uncertainty, underpinned by geo-economic fragmentation, inflationary dynamics and financial sector vulnerabilities, which collectively influence the operating environment of insurers. These developments have necessitated a fundamental rethinking of how insurance products are designed, distributed and managed, with greater emphasis on resilience, customer-centricity and long-term sustainability.

Track 1

Building Sustainable Growth with Customer Trust and Cost Discipline

Within this broader context, the first track of the seminar, “Building Sustainable Growth with Customer Trust and Cost Discipline,” focuses on the imperative of achieving balanced, resilient growth. Traditionally, growth in the insurance sector has often been measured in terms of premium expansion; however, such an approach is no longer sufficient in an environment where customer expectations are evolving rapidly and competitive pressures are intensifying. Sustainable growth now requires a deeper commitment to building and maintaining customer trust, which has emerged as a critical strategic asset. Trust is strengthened through transparent communication, consistent service delivery, and effective grievance redressal mechanisms, all of which contribute to long-term customer relationships and improved persistency.

Track 2

Strengthening Suitability, Disclosure, Sales Governance and Customer Outcomes

The second track, “Strengthening Suitability, Disclosure, Sales Governance and Customer Outcomes,” addresses a critical challenge confronting the insurance industry. Mis-selling has long been a source of concern, undermining customer trust and attracting regulatory scrutiny. It often arises from misalignment between product offerings and customer needs, insufficient disclosure of product features and risks, and incentive structures that prioritise sales volumes over customer outcomes. Addressing these issues requires a comprehensive and integrated approach that encompasses regulatory frameworks, organisational culture and technological support.

The two tracks of the seminar are deeply interconnected, reflecting the dual imperatives of growth and governance. Sustainable growth cannot be achieved without trust, and trust itself is contingent upon fair and transparent sales practices. Similarly, cost discipline and operational efficiency must be balanced with adequate investments in governance, compliance and customer protection. The seminar thus underscores the need for a holistic approach that integrates strategic, operational and ethical considerations.

In conclusion, the theme of reimagining insurance in a rapidly transforming risk landscape calls for a fundamental shift in how insurers perceive and manage risk, engage with customers and pursue growth. The convergence of geopolitical uncertainties, economic volatility and technological change presents both challenges and opportunities. Insurers that are able to adapt by strengthening their risk management frameworks, embracing customer-centric models, ensuring robust governance and leveraging technology will be better positioned to navigate this complex environment.

Ultimately, the future of insurance will be defined not only by its ability to manage risk but also by its commitment to delivering sustainable value and trust to policyholders and society at large. The main objective of this seminar is to deliberate on the emerging challenges and transformative opportunities shaping the insurance sector in the 21st century amid evolving economic, technological, environmental, and societal risks. The seminar aims to foster meaningful discussions on innovative insurance models, digital transformation, regulatory reforms, climate resilience, cyber risk management, and inclusive insurance solutions required to build a sustainable and future-ready insurance ecosystem. It will also focus on curbing mis-selling practices, strengthening customer trust, promoting cost discipline, enhancing sales governance, and driving superior customer outcomes across the insurance value chain.

We hope this seminar will provide greater clarity on the way forward to enhance insurance penetration, strengthen risk preparedness, and promote financial security and resilience across all sections of society.