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19. Personal Development
|  | | a) | Scope | | | b) | Products Knowledge | | | c) | Consumer Orientation | | | d) | Business Target | | | e) | Personal Growth | | | f) | Records and Review | | | g) | Target Market | | | h) | Trust Worthiness | | | i) | Long Term Relationships | |
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20. Behavioural Aspects
| | | a) | Motivation | | | b) | Morale | | | c) | Communication Skills | | | d) | Persuasive Skills | | | e) | Analytical Ability | | | f) | Behaviour With Others | |
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21. Miscellaneous Matters
Liecensing of Insurance Agents Regulation-2000
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